Testimonials - Shinecroft Inventory Services

What our clients say about us.
Testimonials from our long-lasting client relationships.
Kim Hubbard on behalf of Kimble Lettings
“Kimble Lettings have been working with Laura of Shinecroft Inventory Services now for the past 2 years. Her Inventory Reports are thorough with photographs to back up the wording content. We find her to be extremely professional, reliable & approachable. We’re so glad we came across Shinecroft - definitely one to try out! Thank you Laura for all your efforts, particularly when you have to slot us in at the last minute!! Your a star…. Kim"
Mitchell Foot on behalf of Grainger plc
"I have used Laura for the past 10 years, she has always been very honest and professional in her approach, totally reliable and quick to help when a problem arises, she organises her diaries and keeps everybody updated on the processes of the inventory that she carries out for us."
Natalie Steed on behalf of Haart in South West London
“I really enjoy working with Shinecroft – everyone of the team is very accommodating to all of our needs as an Agent, including very short turn around inventories, check ins and check outs. I find them extremely helpful, the reports are very easy to use and very detailed. Every one of the team is knowledgeable, quick at responding and really helpful. I have worked with Shinecroft for years and will happily continue to do so.”
Kelly Welch on behalf of Ibbett Mosely in Sevenoaks
"It is always such a pleasure to work with Laura and her team. They are flexible and approachable and always go that extra mile. We look forward to a continued business relationship with Shinecroft Inventories."
Ibbett Mosely in Tonbridge
“Cannot commend this inventory company more highly. Their immediate response to instructions and flexibility with timings, takes pressure away from demands coming from elsewhere. Documentation presented comprehensively in both written and photographic format is faultless and always delivered in record time."
ROLAND LEGG Property Consultants
"We first used Laura six years ago and have used her exclusively ever since. Laura is professional and reliable and will always go the extra mile when we drop another inventory on her at the last minute! Inventories are accurate and detailed and have helped to keep the number of our deposit disputes extremely low."
Clint D Amfo on behalf of Haart in Dulwich
"An absolute joy to work with. I have been working with Shinecroft for a numerous amount of years and they have always been accommodating to team, tenants and landlords especially when it comes to last minute appointments. Laura and team are very proficient, prompt and concise when it comes to the inventory report. With a well-informed team with years of experience they always makes the team and I feel at ease."
Patricia Rutherford on behalf of jdm Estate Agents
"Laura has been contracting for jdm Lettings for several years now. We have always found her to be friendly and accommodating and, most importantly, very professional.

She’s also very lovely and buys me nice choccies sometimes."
Jennie Tomkinson on behalf of Haart in South West London
"I have been working with Laura for many years now, her and her team are always accommodating even last minute and the service is always brilliant. Her clerks are on time and we receive reports in a timely manner. She is always available to speak with and communication between all parties is great, Shinecroft are a joy to work with."
STARR INSTALLATIONS
"We've worked with many inventory companies over the years but Shinecroft is by far the best. Laura and her team are are a delight to work with, their professionalism, efficiency and reliability are second to none. The accuracy of their reports and speed with which they are received works so well for both landlords and tenants alike, we wouldn't hesitate to recommend Shinecroft to anyone in the property business. Steve and Tina Starr Installations Ltd"
Abbey Thomas on behalf of Waghorn & Company
"We have used Shinecroft for many years for our rental properties, each time Laura and her team have been extremely helpful and have gone above and beyond to fit in last minute clients and even helped with disputed deposits. Each team member we have met has been not only professional but friendly and honest, they are happy to discuss reports following their visits and turn around their documentation extremely quickly."

We're committed to protecting and respecting your privacy.

This policy explains when and why “we” [Shinecroft Inventory Services] collect personal information about you, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure and your rights and choices in relation to your information.

Any questions regarding this policy and our privacy practices should be sent by email to info@shinecroft.co.uk.

How do we collect information from you?

We obtain information about you in the following ways:

Information you give us directly

For example, we may obtain information about you when you submit your details using forms on our “website” [https://www.shinecroft.co.uk].

Information you give us indirectly

Your information is not shared with us by third parties.

When you visit this website

We, like many websites, automatically collect the following information:

* technical information, including the type of device you’re using, the IP address, browser and operating system being used to connect your computer to the internet. This information may be used to improve the services we offer.
* information about your visit to this website, for example we collect information about pages you visit and how you navigate the website, i.e. length of visits to certain pages, products and services you viewed and searched for, referral sources (e.g. how you arrived at our website).

We collect and use your personal information by using cookies on our website – more information on cookies can be found under our cookies policy.

How and why is your information used?

We may use your information for a number of different purposes, which may include:

* providing you with the services you asked for.
* carrying out our obligations under any contracts entered into between you and us;
* keeping a record of your relationship with us;
* conducting analysis and market research so we can understand how we can improve our services, products or information;
* seeking your views or comments on the services we provide;
* notifying you of changes to our services;
* sending you communications which you have requested and that may be of interest to you. These may include replying to your form submission.

How long is your information kept for?

We keep your information for no longer than is necessary for the purposes it was collected for.

Who has access to your information?

We do not sell or rent your information to third parties.
We do not share your information with third parties for marketing purposes.

Lawful Processing

Data protection law requires us to rely on one or more lawful grounds to process your personal information. We consider the following grounds to be relevant:

Specific Consent

Where you have provided specific consent to us using your personal information in a certain way, such as to send you email, text and/or telephone call.

Performance of a contract

Where we are entering into a contract with you or performing our obligations under it like when you book us.

Legal obligation

Where necessary so that we can comply with a legal or regulatory obligation to which we are subject, for example where we are ordered by a court or regulatory authority.

Vital interests

Where it is necessary to protect life or health (for example in the case of medical emergency suffered by an individual at one of our events) or a safeguarding issue which requires us to share you information with the emergency services.

Your choices

You have a choice about whether or not you wish to receive information from us.

We’re committed to putting you in control of your data so you’re free to change your preferences (including to tell us that you don’t want to be contacted) at any time by contacting us by email: info@shinecroft.co.uk

We will not use your personal information if you have indicated that you do not wish to be contacted and will retain your details on a suppression list to help ensure that we do not continue to contact you.

For more details on your rights, we recommend you consult the guidance published by the UK’s Information Commissioner’s Office, https://ico.org.uk/

Keeping your information safe

When you give us personal information, we take steps to ensure that appropriate technical and organisational controls are in place to protect it.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Changes to this policy

Any changes we may make to this policy in the future will be posted on this website so please check this page occasionally to ensure that you’re happy with any changes. If we make any significant changes we’ll make this clear on this website.

Review of this Policy

We keep this policy under regular review. This policy was last updated in June 2018.

info@shinecroft.co.uk

What our clients say about us.

Testimonials from our long-lasting client relationships.

Kim Hubbard on behalf of Kimble Lettings

Mitchell Foot on behalf of Grainger plc

"I have used Laura for the past 10 years, she has always been very honest and professional in her approach, totally reliable and quick to help when a problem arises, she organises her diaries and keeps everybody updated on the processes of the inventory that she carries out for us."

Natalie Steed on behalf of Haart in South West London

Kelly Welch on behalf of Ibbett Mosely in Sevenoaks

"It is always such a pleasure to work with Laura and her team. They are flexible and approachable and always go that extra mile. We look forward to a continued business relationship with Shinecroft Inventories."

Ibbett Mosely in Tonbridge

ROLAND LEGG Property Consultants

Clint D Amfo on behalf of Haart in Dulwich

Patricia Rutherford on behalf of jdm Estate Agents

"Laura has been contracting for jdm Lettings for several years now. We have always found her to be friendly and accommodating and, most importantly, very professional.She’s also very lovely and buys me nice choccies sometimes."

Jennie Tomkinson on behalf of Haart in South West London

STARR INSTALLATIONS

Abbey Thomas on behalf of Waghorn & Company

"Laura has been contracting for jdm Lettings for several years now. We have always found her to be friendly and accommodating and, most importantly, very professional.

She’s also very lovely and buys me nice choccies sometimes."